Orders will be processed within 2 business days. All orders are subject to acceptance and availability.
ELIGIBILITY. For each order we require disclosure of your company's name and contact information. We reserve the right to refuse service.
SHIPPING. Our standard delivery method is U.S.P.S. First-Class Mail. Priority and Express Mail options are available for an additional charge. Shipping charges will be included with the order.
RETURNS. Pretty Brainy guarantees every product it makes. Returns not related to quality are accepted for 30 days with a 15% restocking fee. No returns are accepted past 30 days from date of invoice.
SAMPLES. We do not provide refunds on samples.
3. Pricing + Paying for Your Order
SALES TAX. If your company qualifies to be a wholesale partner, is reselling the product, and has a reseller's license or a tax-exempt certificate, email a copy of your license or certificate to us with your order.
PAYMENT METHODS. We accept checks, Visa, MasterCard and Discover. Credit terms are available for applicants who qualify. For a credit application, telephone us at 720-203-1749 or email firstname.lastname@example.org.
TO EXCHANGE GOODS OR CHANGE AN ORDER. If you must change your order or if one of our products does not perform to your satisfaction, please telephone us at 720-203-1749 or email email@example.com for a return authorization. The issuance of credit or replacement product for any product shall be at the sole discretion of Pretty Brainy, Inc.